you wish to downgrade your plan, this can be done at the end of your
billing cycle and you will need to open a ticket with the Billing
department when you wish to downgrade your plan. Below are terms of Plan
1) All plan downgrades will attract a one time fee of $20.
2) No discounts/promotions are applicable in case of plan downgrade.
3) There are no pro-rated refunds of existing plan in case it is downgraded before bill date.
VPS downgrades are not possible on most of our infrastructure. You will
need to place an order for fresh VPS and thereafter move contents from
existing VPS to new one in order to downgrade it. You can contact
billing department to work out technical feasibility of your plan
Self-Hosted Help Desk Software by SupportPal